It is our company policy to provide all customers with the very highest level of service. We pride ourselves in taking care of our customers as we realise that inadequate service will result in our valued customers going elsewhere.

We provide a 24 hour 365 day a year service for new and existing customers in the event of breakdowns. Our service team are all qualified refrigeration and air conditioning engineers and have experience in all aspects of both. This department is managed by our service manager John Kelly who has over 15 years experience in the field and is available to our engineers for technical back-up at all times.

Given the nature of our industry we realise that response time is vital. As calls are received their urgency is assessed and an action plan is put in place. This action plan is constantly being updated and we generally get to our customers within 24 hours of receiving their call. Emergency calls are prioritised.

As part of providing a quality service the supply and availability of spare parts is important. We stock and source parts for a wide range of refrigeration and air conditioning equipment.

If you are experiencing problems with your refrigeration or air conditioning equipment Contact Us and we will be delighted to get an opportunity to service your equipment.